Nimble Storage Support & Maintenance

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NexStor provides a wide range of support services for Nimble Storage systems with SLAs up to a 4 hour fix.

Please see our support portfolio to see the comprehensive list of the NexStor supported vendors or equipment.

Key Features Include:

• Up to 24 x 7 x 365 with 2hr Fix available
• 1,200 field service engineers available worldwide
• Customers contracts tailored to exact requirements

It’s peace of mind for greater performance:

• Highly trained service professionals who receive continuous training for certification and ongoing   recertification
• Parts available at worldwide, national and local depots
• Exceptional on-site, help desk and depot service
• Ideal way to maximise productivity and extend life of your valuable equipment

What can you expect when you work with NEXSTOR Service & Support? All this, and more:

• Extensive on-site break-fix capabilities
• Synchronisation of parts and labour
• Automated escalation procedures
• Repair depot for less mission-critical problems
• Advanced Parts Replacement
• Preventive maintenance and upgrades
• Global logistics infrastructure
• Web-based customer access for call logging, parts and labour tracking