HPE Support & Maintenance

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NexStor Service & Support for Storage Systems — Maximise Your Uptime, Minimise Your Issues

NexStor offer Service and Support on the entire HPE Disk Storage, Tape Storage, Servers & Networking range. One phone call brings prompt, expert service for hundreds of storage products from many manufacturers, so you no longer have to keep track of multiple vendors. You’re served by one of the largest, best-trained service organisations in the world, boasting over a 95 percent customer satisfaction rating!

Key Features Include:

• Up to 24 x 7 x 365 with 2hr Fix available
• 1,200 field service engineers available worldwide
• Customers contracts tailored to exact requirements

It’s peace of mind for greater performance:

• Highly trained service professionals who receive continuous training for certification and ongoing   recertification
• Parts available at worldwide, national and local depots
• Exceptional on-site, help desk and depot service
• Ideal way to maximise productivity and extend life of your valuable equipment

What can you expect when you work with Nexstor HP Service & Support? All this, and more:

• Extensive on-site break-fix capabilities
• Synchronisation of parts and labour
• Automated escalation procedures
• Repair depot for less mission-critical problems
• Advanced Parts Replacement
• Preventive maintenance and upgrades
• Global logistics infrastructure
• Web-based customer access for call logging, parts and labour tracking